Privacy Policy

1. Data We Collect

We do not use cookies for tracking, do not run any analytics scripts, and do not store any data in a database. This website has no login system.

2. How We Use Your Data

Your personal data is used only to:

• Process and fulfil your order
• Arrange delivery and provide tracking updates
• Handle warranty claims or after-sales support

We do not use your data for marketing purposes without your explicit consent.

3. Data Sharing

We do not sell, rent, or share your personal data with third parties except:

• Delivery partners — only your name, address, and phone number are shared for logistics
• Legal requirements — if required by law or government authority under applicable Indian law

All communication happens via WhatsApp (operated by Meta Platforms, Inc.). WhatsApp's own privacy policy applies to messages stored on their platform.

4. Data Retention

Order-related WhatsApp chat history is retained for up to 2 years for warranty purposes, after which it is deleted. We do not maintain any separate database of customer records.

5. Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, you have the right to:

• Access — request a summary of your personal data we hold
• Correction — request corrections to inaccurate data
• Erasure — request deletion of your data (subject to legal retention obligations)
• Grievance redressal — file a complaint with our grievance officer

To exercise any of these rights, message us on WhatsApp: +91 82477 84383

6. Data Security

This website does not collect or store personal data on our servers. All personal communication occurs via WhatsApp, which uses end-to-end encryption. We take reasonable steps to ensure chat records are not shared outside the business.

7. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has contacted us, please notify us and we will delete the data.

8. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top will reflect the most recent revision. Continued use of our services after changes constitutes acceptance.

9. Contact & Grievance Officer

For privacy-related queries or to exercise your DPDP rights, contact us: